this test to determine if CyberStrong eShop can connect to your database. On failure,
connect-errors returned from your database driver will be displayed. The most common cause
of this problem is missing write permission on your database file *.mdb. If this
test passes then fails on a second immediate attempt, your problem is most likely that of Multiple
Connect which is described below.
installation must pass this test to use your eShop.
All ASP shopping carts require specific file permissions on your server to run. You can
save time and reduce permission problems by simply adding modify permissions
(read, write, execute and delete) for the IUSR_MachineName to your eShop folder and its
children folders. Once done, all the permission tests on this page will pass. If your host
provider is unable to provide full permissions, then the tests on this page will help you
reach a compromise between permissions and eShop functionality.
CyberStrong Internet Services can assist you in finding
hosting that meets these requirements. Please visit our Hosting
page on our Web site for more information.
||This test checks
your eShop's ability to write on the file system in the folder in which it is installed.
If this test fails, ask your host provider to add write and delete permissions for the
IUSR_MachineName to your shopping cart folder and its children. You can run your eShop
without passing this test, however you will be unable to lock your eShop, write search
engine pages, update templates, use digital downloads, export data, or upload images via
The message "Cannot create
file system object. Write test failed" indicates that your host provider has
disabled the Microsoft File System Object (FS0) and you will not be able to run
CyberStrong eShop until this has been corrected.
this test to confirm that your database may be opened for multiple connects. Your
installation must pass this test if more than one person is to shop at your site at the
same time or you wish to use your set up screens without locking your eShop. Windows
NT/2000 requires that you add write permission for the IUSR_MachineName on your eShop
folder so that it can create the lock files it needs for multi-user use. For more
information on this error please see this Microsoft Knowledge base article.
||To support certain
eShop functions such as live shipping rate lookup, some payment gateways and other
features, your server must have the current version of Microsoft XML installed. If
you do, the version number of the installed MSXML component is displayed when this test
completes. MSXML is a built-in component supplied with all new Windows servers.
If this test fails, you will not be able to use the XML based
features of CyberStrong eShop. The MSXML component can be obtained free of charge from Microsoft.
Links to the latest versions of MSXML can be found on the requirements
page on our Web site.
SSL test checks your Secure Server Prefix as specifed in eShop Setup/Payment. This parameter tells
CyberStrong eShop how to launch pages under your secure (SSL) server.
||This test confirms
that your CyberStrong eShop distribution ZIP file has been properly unpacked. Due to the
length of time this test needs to run, image files are not checked. Please allow a minute
or so for the test to complete.
email test checks for the proper operation of your host's email transport. CDOSYS and
CDONTS are provided by Microsoft, ASPMail by Server Objects, and W3 JMail by Dimac.
For ASPMail and JMail testing, you will also need to provide the name of your host's SMTP
server. Although rarely needed, you can override your server's SMTP setting when using
CDOSYS as well. Many modern SMTP servers also require that the "From Email
Address" be a valid address in the same domain.
important to note that this test confirms your eShop's ability to pass an email message to
your hosting company's email transport system. Passing this test does not guarantee email
delivery. Please contact your hosting company if this test passes but does not result in a
successfully delivered test message.
Your email transport is established in eShop
Setup/Email where you will also find instructions on specifying this parameter. You
need pass only one of these tests to successfully use email notification in
You can download a free copy of W3 JMail here.